When the requirement arises to replace a faulty shaft or a damaged gearwheel, users can obviously attempt to order the original spare parts. However, in addition to the shaft or the gearwheel, it is usually the case that bearings, seals, etc. also need to be replaced.
Consequently, the user’s purchasing department will most likely have to contact several vendors to secure the various parts. From there, they have to request and compare quotes, prepare orders and start up the internal logistics to ensure that everything is delivered in good time. This is quite a cost-intensive and time-intensive procedure. In the context of HIT’s efforts at attaining sustainable partnerships, in which ‘thinking together with the customer’ is an underlying theme, it now offers ALL-in-One spares kits. These complete spare parts packages are available for all of the HIT product ranges.
The benefits available to end users are countless. In particular, they will experience better control of the total cost of ownership of their installed drives and the total package price for their spare part(s) will be cheaper thanks to the ‘all-in-one’ and ‘one-stop-shop’ principles. In addition, the customer is guaranteed the correct parts (OEM certified original parts). This in turn will ensure an extension to the life of the drives as well as making traceability straightforward. Finally, the spare parts packages are also covered by the one year HIT guarantee terms.
About Hansen Industrial Gearbox Services: HIGS carries out repairs and revisions on all of the brands and models of gear units, which includes planetary and high-speed units. This department also continues to manufacture new first-generation gear units (Hansen Patent I and Patent II, and HPP) as well as provide solutions for gear units that are no longer available on the market. In addition to an extensive range of clutches and other mechanical components, HIGS also provides tailor-made maintenance contracts. HIGS can be contacted with requests for the storage of spare parts and gear units. The complete maintenance offering also features vibration and oil analyses, alignments, damage analyses, general maintenance, technical advice, etc. In Edegem , Belgium, HIGS has in-house gear production up to module 32 and 1,700 mm diameter and is capable of managing gear units weighing up to 25 tons.